The Real Key to a Successful Salesforce Build?

Business Clarity Before Buttons.

Think Before You Build by Connie Hazendonk @TrainSalesforce

If you want Salesforce to actually deliver, it has to be built around your business β€” not just your backlog.

Think Before You Build is your jargon-free handbook for decision-makers who want to avoid costly mistakes, reduce rework, and finally get Salesforce right the first time.

Why I Wrote This Book

Salesforce has a reputation problem β€” not because the technology is flawed, but because too many builds are rushed, misaligned, and overly technical from the start.

After more than a decade helping companies clean up messy implementations, I’ve seen the same pattern repeat:

πŸ‘‰ Decisions are made without clear goals
πŸ‘‰ Users are left out of the process
πŸ‘‰ And the final system doesn’t work the way the business needs

I wrote Think Before You Build to stop this cycle.

Because no amount of automation or AI can fix a build that was off-track from Day One.

What This Book Helps You Do

This guide helps you step back, align your project to business goals, and ask the right questions at every stage β€” before diving into the technical detail.

Because when you build Salesforce with your users, and for your business:

  • Requirements are clearer

  • Build quality improves

  • Rework is reduced

  • User adoption rises

  • And Salesforce becomes a trusted, usable tool β€” not a source of frustration

Inside the Book

Think Before You Build gives you a practical, no-jargon roadmap to get your implementation right, including:

βœ… How to define goals, success metrics, and user needs
βœ… What decisions to make at each project phase
βœ… How to structure roles, permissions, and data access
βœ… Ways to prevent bad data and poor adoption
βœ… How to collaborate effectively with Admins, Consultants, and Developers
βœ… Guidance on automation, reporting, testing, and more

It’s written for business people β€” not tech experts β€” and packed with real-world insights and exercises to apply to your project right now.

Think Before You Build Book by Connie Hazendonk @TrainSalesforce

Want to go further?

The book is just the beginning. The Transformation Hub is where you’ll find tools, training, and guidance to make these principles real β€” from templates and checklists to videos, workshops, and more.

If you’re serious about building Salesforce for the business β€” not just through a sprint board β€” this is where your real journey starts.